Privacy Policy

1. Introduction

TOPDUK Workspace ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our productivity platform and services.

By using TOPDUK Workspace, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide when registering for an account, using our services, or contacting us for support. This may include:

• Name, email address, and other contact information
• Account credentials (username, encrypted password)
• Payment information (processed securely through third-party payment processors)
• Profile preferences and settings
• Support communications and feedback

Automatically Collected Information

We may automatically collect certain technical information when you access or use our Service:

• Device information, browser type, and operating system
• IP address and general geographic location
• Usage data and interaction patterns with our Service
• Performance data and error reports
• Cookie and similar tracking technologies data

User Content

Your content includes notes, reminders, time entries, financial data, and other information you create or store using our Service. We process this content to provide our services to you.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To provide, maintain, and improve our Service
• Account Management: To create and manage your account, process subscriptions, and provide customer support
• Communication: To respond to your inquiries, send service updates, and provide technical support
• Security: To protect against fraud, abuse, and security threats
• Analytics: To understand how our Service is used and to improve our offerings
• Legal Compliance: To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share your information in limited circumstances:

When We May Share Information

• Service Providers: With trusted third-party service providers who assist in operating our Service (payment processors, hosting services, analytics providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations
• Safety and Protection: To protect our rights, property, or safety, or that of our users or others

AI Processing

Your content may be processed by AI systems to provide features like search, insights, and contextual responses. We use industry-standard security measures and do not use your content to train third-party AI models without your explicit consent.

5. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited employee access to user data

Data Retention

We retain your personal information only as long as necessary to provide our Services and comply with legal obligations. Free trial accounts may be deleted after 24 hours if not converted to a paid subscription. Paid accounts may be deleted after 60 days of non-payment as outlined in our terms.

6. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction

You can access, update, or correct your personal information through your account settings or by contacting us directly.

Data Portability

You can request a copy of your data in a structured, machine-readable format.

Deletion

You can request deletion of your account and associated data at any time, subject to legal retention requirements.

Cookies and Tracking

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Service.

7. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or sending you an email notification. Your continued use of our Service after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: